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Protecting Customer Information

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Privacy, Accuracy, and Security

At the Bank of Salem, the basis of each customer relationship, many of which span generations, is trust. You have chosen to do business with the Bank of Salem and we are obligated to honor that relationship with great care, beginning with the information you have chosen to share with us. We believe that your privacy should not be compromised. At the same time, we want to offer you the choice of financial products and services you need to accomplish your financial goals. We believe we can do both through the privacy policy outlined below.

Respect of Right to Privacy

We recognize your right to privacy at the Bank of Salem. You have a right to expect your personal financial information to remain private and secure. We will maintain standards to ensure that your information is private and secure at all times.

Collection and Use of Personal Information

We collect, retain and use information about you only where we believe that it will help administer your business or provide products, services and other opportunities to you. We collect and retain information about you only for specific business purposes, and we will tell you why we are collecting and retaining it upon request. We use information: 1) to protect and administer your records, accounts and funds, 2) to comply with certain laws and regulations, 3) to help us design or improve our products and services, and 4) to understand your financial needs so that we can provide you with quality products and superior service.

Maintenance of Accurate Information

We continually strive to maintain complete and accurate information about you and your accounts. Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us. We will investigate your concerns and correct any errors.

Limited Employee Access to Personal Information

At the Bank of Salem, employee access to personally identifiable customer information is limited to those with a business reason to know such information. Employees are educated on the importance of maintaining the confidentiality of customer information and on these Privacy Principles. Because of the importance of these issues, all bank employees are responsible for maintaining the confidentiality of customer information.

Protection of Privacy

The Bank of Salem is committed to the security of your financial and personal information. All of our operational and data processing systems are in a secure environment that protects your account information from being accessed by third parties. We maintain and grant access to customer information only in accordance with our internal security standards.

Third Party Disclosure Restrictions

The Bank of Salem follows strict privacy procedures in regard to protecting your personal information. In addition, the bank requires all third parties with a business need to access this information to adhere to similar and equally stringent privacy policies. Personal information may be supplied to a third party in order to process a customer transaction; if the customer requests it, the disclosure is required or allowed by law (i.e. exchange of information with reputable reporting agencies, subpoena, or the investigation of fraudulent activity, etc,); or for marketing purposes of which the customer has been previously informed and has been given the opportunity to decline.

Disclosure of Privacy Policy

We value our customer relationships. We want you to understand how we use the information you provide to us. Our commitment is to ensure your personal privacy. If you have any questions about how the Bank of Salem protects your personal information, please contact us.

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